AI automation services
We offer thirteen AI automation services in three groups. They cover customer conversations (WhatsApp, chatbots, marketing, AI call center), operations (workflows, documents, CRM, finance, HR) and building with AI (agents, consulting, engineers, product development). Automation work follows our 90-day plan and connects to the tools you already use.
Customer conversationsAnswers from your store dataLive- OperationsReads it and matches the purchase orderLive
- Build with AIChecks price list and stockLive
Conversations
Answer, follow up and talk to customers on the channels they already use.
WhatsApp automation
We build WhatsApp automations on the official WhatsApp Business API.
AI chatbots
We build AI chatbots for your website, app and messaging channels.
Marketing automation
We build marketing automation that follows up with every lead and customer by email, SMS or WhatsApp.
AI call center
We build AI voice agents that answer and make phone calls for your business.
Operations
Move data between your systems and take repetitive back-office work off your team.
Workflow automation
We connect the apps your business already runs on, so data moves between them without anyone copying it.
Business process automation
Intelligent document processing uses AI to read invoices, contracts, purchase orders and forms.
CRM automation
We automate the CRM you already use, whether it is HubSpot, Salesforce, Zoho or Pipedrive.
Financial automation
Accounts payable automation captures supplier invoices from email or scans and reads and codes them.
HR automation
HR automation takes the repetitive admin out of hiring and onboarding.
Build with AI
Plan, staff and build AI agents and products with one engineering team.
AI agents
We build AI agents for business: software that does multi-step work across your tools.
AI consulting
Our AI consulting service finds where AI will pay back in your business.
AI engineers
Hire AI developers from Tailwebs who join your team and use AI to ship faster.
AI product development
We design, build and launch AI-enabled products, from a first MVP to a production app.
Built on the tools you already use
We connect your CRM, store, accounts and messaging, and use the AI models that suit each job. Nothing to replace.
WhatsApp
Zoho- Tally
HubSpot
Salesforce
Shopify
WooCommerce
Razorpay
Stripe
QuickBooks
Xero
Google Sheets
Gmail
Slack
n8n
Make
Zapier
OpenAI
Anthropic
Google Calendar
Questions about our services
Can AI automation agencies work with my existing tech stack?
Yes, and they should: good automation connects to the tools you already use, such as your CRM, store, accounting software and messaging channels, rather than replacing them. We check your tools on the first call before quoting.
Should I use a platform or hire an agency for AI automation?
Use a platform yourself when the job is simple and you have time to set it up and maintain it. Hire an agency when the work spans several systems, touches money or customers, or you'd rather have it built, tested and supported for you.
Should I hire a Make or n8n specialist agency or a full-service AI agency?
A specialist suits you if you already know the workflow you want on that one tool. A full-service agency suits you if you need help deciding what to automate, or the work goes beyond one tool into chatbots, voice agents or custom code.
What's the difference between an AI agent and a chatbot?
A chatbot answers questions; an AI agent does work. An agent can take several steps across your tools, such as reading an enquiry, checking stock and drafting a quote for approval, within limits you set.
What is the difference between AI automation and regular automation, Zapier or RPA?
Regular automation, including Zapier flows and RPA, follows fixed rules and breaks when the input changes. AI automation can read emails, documents and messages written in people's own words and decide what to do with them, so it handles work that rules alone can't.
What should I automate first if I hire an agency?
The task your team repeats most often that follows clear rules or readable documents, such as replying to leads, entering invoices or answering the same customer questions. It pays back fastest, and that's what the first call works out with you.
Can small businesses actually benefit from AI automation?
Yes, often more than large ones: a few hours saved each week matters more in a small team. The key is starting with one high-volume task rather than a big programme.
Not sure where to start? Book a call
Prefer email? hello@tailwebs.com