AI call center and voice agents

We build AI voice agents that answer and make phone calls for your business. They handle common questions, book appointments, qualify leads and update your CRM, then transfer the caller to a person, with a summary, whenever a human is needed. We connect them to your existing phone system and keep tuning them after launch.

Plan. Build. Deploy. Live in 90 days.

Your first automation is live within 30 days, or we keep working free until it is.

If your first automation isn’t live within 30 days, you get your money back. See the terms

Northside Dental ClinicVoice call, transcribed live
Today

Hi, are you open on Saturday?7:52 pm

Voice agentYes, we are open on Saturday morning. Would you like to book a visit?7:52 pm

Yes, around ten if possible.7:53 pm

Voice agentYou're booked for 10 am on Saturday. I've sent the details by text.7:53 pm

Clients of Tailwebs

  • Crime and Punishment
  • Kaipo
  • MOSIP
  • Raja Fashions

What can AI call center do for your business?

Example
Incoming call0:48
  • CallerAre you open on Saturday?
  • Voice agentYes, 9 am to 1 pm. Would you like to book a visit?
  • CallerYes, around ten.

Inbound support

Order status, opening hours, policies and account questions, answered from your own systems.

Example
Outgoing reminder0:31
  • Voice agentHi Meera, this is Northside Dental confirming your cleaning on Tuesday at 4 pm.
  • CallerCan we move it to Thursday?
  • Voice agentDone. Thursday at 4 pm. You’ll get a text shortly.

Appointments

Booking, rescheduling and reminder calls for clinics, salons, property viewings and service visits, synced to your calendar.

Example
Zoho CRMLead called back in 2 minutes
Lead
Omar Haddad
Source
Google ad form
Need
Invisalign consultation
Outcome
Booked, Mon 11 am
Call summary saved

Speed to lead

Call new web and ad leads within minutes, qualify them and log the result in HubSpot or Zoho.

Everything we automate here

  • Inbound support: order status, opening hours, policies and account questions, answered from your own systems (Shopify, Salesforce or Zoho).
  • Appointments: booking, rescheduling and reminder calls for clinics, salons, property viewings and service visits, synced to your calendar.
  • Speed to lead: call new web and ad leads within minutes, qualify them and log the result in HubSpot or Zoho.
  • After hours and overflow: pick up the calls your team can't take, then hand a summary to staff the next morning.
  • Reminders and confirmations: payment reminders, delivery confirmations and cash-on-delivery checks, sent only where consent rules allow.
  • Replacing the phone menu: callers say what they need instead of pressing numbers, and the agent routes or resolves the call.
  • Warm transfer: the agent passes the call to the right person with the caller's details and a summary.
  • Phone and WhatsApp follow-up: the call ends with a WhatsApp or SMS message carrying the booking or payment link.

Will it work with the tools we already use?

Yes. We connect it to your existing systems, so data moves between them on its own and nobody copies it by hand.

AI call centerby Tailwebs
  • HubSpot
  • Salesforce
  • Zoho
  • Google Calendar
  • Calendly
  • WhatsApp

How long does it take to go live?

Your first automation is live in month one, and the rest are live, tested and handed over by day 90. Here is what you receive each month.

How the 90 days work
  1. 30Plan

    Audit your workflows, pick the automations with the best payback and launch the first one.

    Automation roadmapSample1 · Lead replies on WhatsAppLive2 · Invoices into accountsDay 31–603 · Weekly owner reportDay 31–60
  2. 60Build

    Build and connect the rest to your tools, and test every flow with real data.

    Test run with real dataSampleInvoice read and matchedPassedBill posted for approvalPassedMismatch flagged to a personPassed
  3. 90Deploy

    Go live, train your team and set up tracking.

    Before-and-after reportSampleBefore[00] hrs a weekAfter[00] hrs a weekFigures come from your own data at day 90.

Work we have shipped

crimeandpunishment.in
The State of the System database on crimeandpunishment.in, listing Indian laws by category
Client project

Crime and Punishment

India's penal laws, read by AI and turned into a searchable database with an AI research assistant.

  • AI scraping that extracted the penal laws and turned each offence into plain, human-readable language
  • Every offence categorised, with its punishment identified
  • An AI agent with tracking that answers legal questions and runs AI-based research on any matter
[Result: what changed for the team, and in production since]Visit the live siteRead the case study

How much does AI call center cost?

It depends on your volumes and tools, so you get a fixed quote after a 30-minute call. Per-minute voice, AI model and phone line costs are billed at cost and listed separately in your quote.

Get a quote on WhatsApp
Our workScoped on the call, before any work starts
Fixed quote
Third-party costsListed separately, never marked up
At cost

Questions buyers ask

How much does an AI voice agent cost per minute, and what else is billed?

There are two parts: a fixed price for building the agent, and running costs per minute of calls for the voice, the AI model and the phone line. We quote the build after a 30-minute call and pass the per-minute costs through at cost, listed separately.

Can an AI voice agent understand different accents and languages?

It can, but quality varies by language and accent, so we test the agent on recordings of your own callers before it takes a live call. [Languages and accents we have built and tested]

Can it connect to my CRM and phone system?

Yes, that's how it books, updates and hands over: it reads and writes caller details in your CRM and answers on your existing numbers. [CRMs and phone systems we have connected]

What happens when a caller needs a human?

The agent transfers the call to a person and sends them a short summary, so the caller doesn't have to repeat themselves. Out of hours, it handles what it can and leaves your team a summary of every call for the morning.

Will AI voice agents replace my call centre team?

No. They take the routine calls, such as bookings, opening hours and order status, so your people have time for the complex and sensitive ones.

Can you record calls, and do callers need to be told they're speaking to an AI?

Every agent we build tells callers at the start that they're speaking to an AI and, if the call is recorded, that it's being recorded. The rules on recording and disclosure differ by country, so we set the wording for each country you take calls from.

Can an AI voice agent make outbound calls?

[Whether we offer outbound calling, and for which kinds of calls]

How quickly can we go live?

[Time from kickoff to the first live calls]

Get a fixed quote for AI call center

Prefer email? hello@tailwebs.com